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Sales & Business Development

Line · SpreadContained → Widespread“Reading people, all day”

First stop

What this field is

Every organisation that sells something to another organisation has people whose job is to make that happen, and almost no 17-year-old is ever told this is a career. It is one of the largest employment categories in the economy and one of the most conspicuous holes in most careers guidance, partly because "sales" summons an image — the doorstep, the used car, the cold call at dinner time — that has very little to do with what the actual profession looks like at scale.

The pull

Spread

Contained → Widespread

The pull to get what works to more people

Connection is the substrate, and this is the part the caricature gets most wrong.

The line forks

6 ways in

Enterprise / B2B Account ExecutiveThe account executive's distinct contribution is owning a commercial outcome end to end: a set of named organisations, a number, and personal responsibility for whether the product reaches them.Spread · Contained → WidespreadSales Development RepresentativeThe sales development representative's distinct contribution is the first contact — reaching organisations that have never heard of the product and finding out whether there is a real reason to talk.Spread · Contained → WidespreadCustomer Success ManagerThe customer success manager's distinct contribution is turning a purchase into realised value — making sure that what an organisation bought actually gets adopted, used, and embedded deeply enough that renewing is…Development · Stagnant → GrowingPartnerships / Business Development ManagerThe business development manager's distinct contribution is creating routes to market that did not exist before, through other organisations rather than through direct selling.Connection · Separate → ConnectedUnexpectedSales Engineer / Solutions ConsultantThe sales engineer's distinct contribution is making a complex product genuinely understood by the people who have to evaluate it, and proving it does what is claimed.Explanation · Confused → UnderstoodMedia / Advertising Sales ExecutiveThe media / advertising sales executive's distinct contribution is pricing and placing a media owner's finite inventory — the ad breaks in a TV schedule, the pages in a magazine, the slots on a billboard network, the…Judgement · Undifferentiated → Distinguished

Service update

What AI just changed

What is newly possible in Sales & Business Development, what stays yours, and how AI is changing the way in. In that order, and only if you want it.

The job market

Getting work in this field

People and jobs
Changing who it hires
The main limit on getting in
AI doing entry-level tasks
Entry-level jobs
Shrinking
Cost of training
A small consideration

Interchange

Change here for

People drawn to Sales & Business Development are often drawn to these.

End of the line

Kitsune is around, if you want a guide

That is a conversation about this field, not a test. Or keep going on your own. Both doors stay open.